Astrology for Lovers Help and Support

Astrology for Lovers Support
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If you have a version of Horoscope Interpreter or Astrology for Lovers purchased prior to November 2000, it is an old 16-bit version. We recommend you upgrade to the LATEST 32-bit version, updated in November 2000.
A. Questions specific to Astrology for Lovers
A - 01 Copying Data from Horoscope Interpreter to Astrology for Lovers...? A - 02 Interpretation Window not visible...? A - 03 How does the Time Unknown function work...? A - 04 Installation problems...? A - 05 Will not install and run. Error message about EDBISAMEngine Error
B. General questions which apply to Interpreter, Lovers and Shareware
B - 01 Problems with Printing ...? B - 02 How do I backup my Data...? B - 03 Font Problem: Strange symbols appear on the Horoscope...? B - 04 Uninstalling the program (older 16 bit version)...? B - 05 Can I run WOW software on a Mac...? B - 06 How can I make a Print File...? B - 07 How can I send reports by E-mail...? B - 08 The Horoscope is calculated incorrectly...? B - 09 How do I update the Atlas...? B - 10 Summer Times incorrect after year 2000...? B - 11 Time Zones incorrect for Australia...? B - 12 Time Zone incorrect for Ohio...? B - 13 Technical Support...? B - 14 A.M. and P:M. times...? ANSWERS SPECIFIC TO ASTROLOGY FOR LOVERS: A -01 Copying Data from Horoscope Interpreter to Astrology for Lovers...? The Data directories from the new 32 bit versions of our programs are NOT compatible. One of our future projects will be to develop compatibility between the two databases. >> back to top A - 02 Interpretation Window not visible...? Sometimes during the calculation the Interpretation Window seems to disappear. You can always find it by clicking on View/Interpretation Window. For the best display, we recommend you do the following: Maximize your screen Click Window then Tile Go into Settinfs and Save as Your Standard Select Save Settings on Exit >> back to top A - 03 How does the Time Unknown function work...? This function is designed to make horoscopes as accurate as possible, when the birth time is unknown. Zero degrees of the Sun Sign is placed on the Ascendant, the horoscope is calculated for Noon, and planets are displayed in solar, equal houses. >> back to top A - 04 Installation problem s...? You get an invalid file error, or File not found, or Access Denied, or Table not found message. Uninstall the program by clicking on Start/Control Panel/Remove Programs, then reinstall using the original downloaded file. When reinstalling, do the following: Do not install the program in "Program Files". When asked to select a directory, install the program on the root directory by selecting: C:\WOWLOVE ... and proceed with the installation. >> back to top A - 05 Will not install and run. Error message about EDBISAMEngine Error...? You have installation problems and get an error message like: EDBISAMEngine Error, WowAstro.Exe 001087F4. DBISAM Engine Error # 8961 Header information corrupt in Name.Dat'. We do not know why this happens on some machines but here is the solution: Open the program msconfig.exe . (You can find it by clicking Start/Search and writing msconfig.exe in the search box. Double click on the file once it is found.) In the System Configuration Window on the General Tab click on the Advanced button The Advanced Troubleshooting Settings window opens. Put a checkmark on the EMM Exclude A000-FFFF setting Click OK to save an close Now you can start the program >> back to top ANSWERS TO GENERAL QUESTIONS: B - 01 Problems with Printing ...? Hard Drive space Make sure you have at least 15MB free space on your C drive. Due to the graphics and complex formatting, WOW makes very large print files. If space is low printout cannot take place. Printer Drivers Most other printer problems arise because of old or wrong printer drivers. Windows 98 often uses drivers which are too old. Because WOW uses a printer to its full capacity, problems can occur even if other programs seem to print out OK. The best thing to do is to log on to the home page of your printer manufacturer (e.g. www.hp.com for Hewlett Packard and www.canon.com for Canon) and download the latest printer driver. Generally this will solve the problem. >> back to top B - 02 How do I backup my Data...? Whenever you reinstall the program you should copy important files to a safe place. When you add names and birth data they are stored in files in the DATA directory beginning with "Name". These files are: Name.db, Name.mb, Name.px, Namegrps.db, Namegrps.xg0, Namegrps.yg0 If you have also added new towns, adjusted Time Zones or Summer Times, then these are stored in the DATA directory in the following files: Places.db, Places.px, summer.db, summer.px, zone.db, zone.px, zoneid.db, zoneid.px, zoneid.xg0 We recommend you store the whole DATA directory on your hard disk if you have sufficient space. >> back to top B - 03 Font Problem: Strange symbols appear on the Horoscope...? When the planet symbols don't appear on the horoscope wheel, you've got font problems! This is actually no fault of the World of Wisdom program, and is to do with the fact that there are many fonts on the machine and our fonts have either been "pushed out" or simply couldn't be installed. You can also download the fonts here: www.wow.dk/WOWSS.TTF and: www.wow.dk/WOWS.TTF It's quite simple to manually install WOW fonts. Fonts need to be installed from the CD (or floppies) so you should locate them on the CD using Explorer. It is a good idea to copy them from the CD drive and into your TEMP directory. (Note: Astrology for Lovers fonts are in the ZIP file WOWFNT.ZIP in the SETUP folder on the CD. This must be copied to a temp file and extracted (using Win zip). The two WOW fonts will appear when this is done.) You can also download the fonts here: www.wow.dk/WOWSS.TTF and: www.wow.dk/WOWS.TTF Open up the Fonts window from Control Panel. Make sure the two WOW fonts are not in it. If they are, remove them by right-clicking on the fonts, then on Properties, then on Delete. Choose File, on the menu bar, then Install New Font... The ADD FONTS window opens. Find the two WOW fonts in the TEMP directory. When they appear in the font window, click on them both and click OK The fonts will now be installed in WINDOWS/SYSTEM/FONTS. Restart WOW and you should be in business. >> back to top B - 04 Uninstalling the program (older 16 bit version)...? If you have the older version of WOW without "Uninstall" you can completely remove the program from your system by doing the following: Remove IDAPI directory from C-drive (Click on it and hit Delete on your keyboard) Remove WOW directory Restore the WIN.INI file: To do this, remove the following lines from the WIN.INI file: [IDAPI] DLLPATH=c:\idapi CONFIGFILE01=c:\idapi\IDAPI.CFG [World of Wisdom] DATAPATH=c:\wow\DATA PROGRAMPATH=c:\wow Save WIN.INI and restart your machine. You can now reinstall WOW. >> back to top B - 05 Can I run WOW software on a Mac...? Unfortunately World of Wisdom is not available on the Mac, though you can install and run it if you have a Windows emulator like Soft Windows installed on your Mac. >> back to top B - 06 How can I make a Print File...? You can make a file of the WOW printout by doing the following: Go to Control Panel/Printers Select Add New Printer Select "Generic" from List Select "Print to File" When you print out from WOW select the Generic Printer The file now created can be opened in your text application and edited. If you want to keep the formatting and print to file, a program like Adobe Acrobat will make beautiful PDF files. (Please note: if you wish to market WOW reports professionally, you need to buy a special license.) >> back to top B - 07 How can I send reports by E-mail...? You can make a file of the WOW printout by doing the following: Go to Control Panel/Printers Select Add New Printer Select "Generic" from List Select "Print to File" When you print out from WOW select the Generic Printer The file now created can be opened in your text application and edited. If you want to keep the formatting and print to file, a program like Adobe Acrobat will make beautiful PDF files. (Please note: if you wish to market WOW reports professionally, you need to buy a special license.) >> back to top B - 08 The Horoscope is calculated incorrectly..? WOW programs can only display an incorrect horoscope if: The Time Zone or Summer Time is wrong in the WOW database. You have entered a P.M. time instead of using the 24-hour clock. (i.e. 2.30 p.m. should be written as 14.30) You have entered a birth date for the year 2000 or later, and the Summer Time Tables have not been updated. For some American States Zone and Summer Times can be incredibly complicated. WOW is only 99% accurate. To check that your horoscope is being correctly calculated by WOW, try logging on to the excellent horoscope calculation service at: http://www.astro.com/atlas/index.html >> back to top B - 09 How do I update the Atlas...? If you wish to edit the Atlas, this is what to do: For editing Time Zones: Click on Options/Atlas then selecting the Time Zone Tab. Use the Search button to select the country/state Click on the line next to History of Time Zones, highlighting the line Click on the Down arrow. (The highlighted line will disappear) Correct the Time Zone value Click the Up arrow. Click on Save and Close. For editing Summer Times: Click on Options/Atlas then selecting the Summer Time Tab. Use the Search button to select the country/state Click on the line next to History of Summer Times, highlighting the line Click on the Down arrow. (The highlighted line will disappear) Correct the Summer Time value Click the Up arrow. Click on Save and Close. >> back to top B - 10 Summer Times incorrect after year 2000...? If you have a version of WOW from prior to the year 2000, then the Summer Time table is not updated in 2001 and beyond. This also affects all southern hemisphere states. Download the latest time zone and summer time files, and overwrite the old files in your World of Wisdom DATA directory. >> back to top B - 11 Time Zones incorrect for Australia...? In early versions of Horoscope Interpreter (particularly the "Attica" version) the Time Zones were incorrect for Australia. Download the NEW shareware from our site to get the very latest program. This new program corrects: Incorrect Time Zones for Australia Adds 4000 Brazilian towns Gives updated Summer Times for the World until 2010 Alternatively download the latest time zone and summer time files, and overwrite the old files in your World of Wisdom DATA directory. >> back to top B - 12 Time Zone incorrect for Ohio...? There is an error in the Time Zone Table for Ohio. You can correct it manually in the following way: Click on Options/Atlas then selecting the Time Zone Tab. Use the Search button to select the country/state Add the following data to the "Time Zone Start Date": (Day) = 1 (Month) 1 (Year) = 1919 Add the following data to "Time Zone Value": (Hours) = 5 (Minutes) = 0 (E/W)= W Click the Up arrow. Click on Save and Close Alternatively download the latest time zone and summer time files, and overwrite the old files in your World of Wisdom DATA directory. >> back to top B - 13 Technical Support...? If you cannot find the answer to your technical question on the web site, you can send an enquiry to support@world-of-wisdom.com Remember to give the following information: Which program do you have: Horoscope Interpreter or Astrology for Lovers? Do you have the CD-version or Internet download version? How much did you pay for the program and where was it purchased? What version of Windows do you have? >> back to top B - 14 A.M. and P.M. times...? World of Wisdom programs use the 24-hour clock, not the a.m./p.m. system. Morning births are the same as a.m. but if you are born in the afternoon, you'll need to add 12 hours to the p.m. time. For example: 3.20 p.m. = 15.20, or 11.30 p.m. = 23.30 >> back to top close this window and return to main page